She was trying to figure out how to buy a jeton - and she was being so slow that a perfectly Soviet line eventually formed behind her.
Here's one of the things she asked the Turkish guy who was trying to help her:
А если ай вонт тумороу гоу?
(A yesli I want tomorrow go?)
Translation: "And what if I want to use the token tomorrow - will it still be valid?"
In general, though, since this is Istanbul, everyone involved was very friendly, including the wild-looking woman.